ClickVerifiedA new enquiry should come with a clear next step.
Lead-capture forms and branding, set up around your business.
Explore the tool →BigIdeas ConnectGood business starts with a conversation.
Good business starts with a conversation.
Keep the next step with it.
Capture the enquiry. Keep the conversation. Follow the support request. Meet face to face. Four useful tools for the way business gets done.
gallery
The BigIdeas Connect libraryClickVerified 
Communications
Video Rooms
Help Desk
Start with the thing you want to make easier.
ClickVerifiedCommunicationsKeep the customer conversation together.
Your contact list and threaded conversations, with a clearer place to follow up.
Explore the tool →Video RoomsA face-to-face conversation, without another place to hunt for it.
Bring a video conversation into your Business space.
Explore the tool →Help DeskA customer’s question should not depend on who remembers it.
A ticket queue with status tracking and threaded replies.
Explore the tool →columns
A simpler view of BigIdeas Connect.
SLOT: MAP · public-connect
ClickVerified
- Business-branded lead forms
- Lead-capture workflow
- Team setup and GoHighLevel integration
Communications
- Customer contact list
- CSV contact import
- Threaded conversations
Video Rooms
- Video conversations
- A room to meet in
- Part of your Business space
Help Desk
- Customer submission form
- Ticket status
- Threaded replies
Select a + to explore. Scroll to pan; use + and − to zoom. This is a design preview for the custom map slot.
galleryFind your situationLocal service businesses Businesses using GoHighLevel Small-business teams Business owners following up Remote teams Client meetings Small support teams Service businesses
A tool makes more sense when it solves your problem.
Start with the situation you recognize. Each guide explains the problem and the practical next step.
Local service businessesMake the enquiry useful before the follow-up begins.
An owner can lose time reconstructing what a prospective customer wants after a form is submitted. A useful capture process begins with the next conversation in mind.
Read the guide →Businesses using GoHighLevelBring the first enquiry closer to the follow-up process.
A website form and a follow-up system can create extra work when the hand-off has not been thought through. The team needs to know where the enquiry goes next.
Read the guide →Small-business teamsA customer should not have to restart the conversation for every reply.
When messages become isolated bits of work, it is easy to lose the thread. The customer still expects the next reply to make sense in context.
Read the guide →Business owners following upFollow up on the conversation—not just the name on a list.
A list of contacts does not tell you what each person asked or what you promised to do. That missing context can make a follow-up feel irrelevant.
Read the guide →Remote teamsUse the meeting for the decision you need to make.
A call can consume time without moving the work when nobody is clear about the decision or question it is there to address.
Read the guide →Client meetingsMake it easier to get to the actual conversation.
A client meeting should not begin with a confusing search for where to join. A clear meeting destination is a small but useful part of the experience.
Read the guide →Small support teamsKeep the question and the reply in the same story.
When a team is small, support can become everybody’s responsibility and nobody’s clear next task. A request needs a visible place to stand.
Read the guide →Service businessesThe job may be finished. The customer may still have a question.
An after-service question can get mixed into new enquiries and everyday messages. A separate support record makes it easier to keep following the issue.
Read the guide →No matching guides. Try another word.
call to action
Start small. Make one part of the day easier.
Choose the tool that matches the job in front of you.