01
Roof inspections
Ask about assessing the concern you have reported.
What to discuss
Explain what you noticed. Ask what an assessment would involve and whether there is a cost.
After the warning
Questions about
your roof? Start here.
In this simulated scenario, an earlier hail-related warning for part of the service area has ended. That does not establish whether hail occurred at your property or whether your roof was damaged.
Ask About an InspectionTHOUGHTFUL CARE FOR THE ROOF YOU LIVE UNDER.ILLUSTRATIVE IMAGE · 04 / 04
Simulated warning ended
Understand the concern. Then the findings.Earlier warning has endedNo claim of damage or safe conditions
About this scenario01 / YOUR STARTING POINT
Good information.
A clearer next step.
Begin with the question you have.
Understand the options before deciding.
02
Condition documentation
Discuss how findings will be recorded and explained.
What to discuss
Ask how the provider records observations and separates findings from assumptions.
03
Roof history review
Provide previous reports and repair records.
What to discuss
Share records you already have, including previous assessments and repair invoices.
04
Findings review
Ask questions about the assessment and its limitations.
What to discuss
Ask what was observed, what it means, and what the assessment cannot determine.
02 / After the warning
Document the concern.
Understand
the findings.
Share the address, the concern, and when you first noticed it, along with records or photographs you already have. Ask the provider what its inspection covers, how it documents findings, and what remains uncertain.
- 01
Describe the concern without assuming its cause.
Include when you first noticed it.
- 02
Provide records already available to you.
Previous reports and repair records can add context.
- 03
Request an explanation of the documented findings.
Ask about the assessment’s scope and limitations.
A NOTE ON WEATHER & YOUR HOME
A warning describes an area.
An assessment considers your roof.