The questions owners ask
A little clarity.
Before the first issue.
Do I need to be a writer?
No. We find the material and write the issue in your voice. You approve it and can add a line that only you could write.
What is “done with you”?
We do the setup, writing and layout. You make the calls, check the details and approve every issue. Nothing sends without your OK.
What is GoHighLevel, and do I have to learn it?
It is the CRM we set up for your business, with your contacts, sign-up form and email reporting. You can use the owner mobile app or leave the weekly setup and newsletter work to us.
Who owns the list?
You do. It lives in your own CRM, not a shared publisher list. If you leave, you can export your contacts. Your list and CRM contacts remain yours to keep.
What if I don’t have a list yet?
We help you start with a sign-up form, a QR code for your counter and a link for your website. We can import existing customers who are eligible to receive your emails.
Is it legal to email my customers?
Permission and the rules that apply to your business matter. We will walk through your list and sign-up process with you, use permission-based contacts and include an unsubscribe link in every issue. Giving an email address alone is not blanket permission for every kind of marketing.
How fast is my first issue?
Your first issue goes out within 14 days of receiving your completed onboarding form and the materials we need. You approve it before it sends.
What is ClickVerified?
On Growth and Pro, new subscribers confirm they are real and have a working email before joining. The confirmation step helps filter bots, fake entries and mistyped addresses. It helps keep the list clean; no tool guarantees inbox placement.
Can I link to my products?
Yes. Growth includes up to 3 product or service links per email; Pro includes up to 6. Each can include a picture, price and link to buy or book.
Can I send more than one email a week?
Every plan covers one weekly email for one business: 4–5 issues a month. It is a consistent customer newsletter, not a town publication or an advertising newsletter.
What if I go over my contact limit?
We tell you first. Add 500 contacts for $25 a month, or move up a plan. No surprise increase.
Can I cancel?
Yes, any time. You keep the time you have already paid for, and your list and CRM contacts remain yours.